We are getting more and more e-mail messages every day with a lot of questions and trying to answer them as soon as possible. We read carefully each request. However, sometime it may take a day or two before you hear from us.
  
   If you don't receive our reply within 24 hours, please, try to e-mail us again. In urgent cases, please, check the "Urgent message" field in the web mail form and we will try to answer you without a delay.

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